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ATTENTION ALL PASSENGERS ARRIVING INTO LOS ANGELES
To help stop the spread of COVID-19, Los Angeles is requiring all travelers entering the city from another state or country to fill out an online form, acknowledging that they have read and understood California’s travel advisory, which states that “Persons arriving in California from other states or countries, including returning California residents, should practice self-quarantine for 14 days after arrival.” Travelers over the age of 16 must submit this form online prior to or upon arrival at Los Angeles International Airport, Van Nuys Airport, or Union Station. The form can be found at travel.lacity.org. Failure to submit the form is punishable by a fine of up to $500.

CALIFORNIA STATE TRAVELER ADVISORY ISSUED
California Governor Gavin Newsom has declared a Travel Advisory due to the increasing incidence of COVID-19 in many states and countries. Persons arriving in California from other states or Californians returning from other states or countries could increase the risk of COVID-19 spread.

The Travel Advisory includes information about all non-essential travel (tourism and recreational travel):

Persons arriving in California from other states or countries, including returning California residents, should practice self-quarantine for 14 days after arrival. These persons should limit their interactions to their immediate household. This recommendation does not apply to individuals who cross state or country borders for essential travel which includes work and study, critical infrastructure support, economic services and supply chains, health, immediate medical care, and safety and security.
The full travel advisory can be found here.


LAX SAFE HOLIDAY TRAVEL GUIDE


The safety and security of our guests and employees at LAX is our first priority. Los Angeles World Airports is working nonstop to update our policies, procedures and physical spaces to ensure a clean, safe and healthy airport journey. Below you will find some of the steps we are taking as part of the new airport experience.





COVID Testing

Guests at Los Angeles International Airport (LAX) now have access to COVID-19 testing though a pilot sample collection program. Collection sites can be found at:

  • Tom Bradley International Terminal on the Upper/Departures level at the counters located in Aisle C, along the north side of the terminal;
  • Terminal 2 Lower/Arrivals Level near the information booth; and
  • Terminal 6 Lower/Arrivals Level near the information booth.

Clarity Lab Solutions will offer FDA-approved COVID-19 tests using a standard Polymerase Chain Reaction (PCR) nasal swab test and provide results directly to participants within 24 hours and provided by email. The COVID-19 tests will cost $150 each and are available to anyone. Testing services will be offered seven days a week from 8 a.m. until 8 p.m. on a walk-up basis. Clarity Lab Solutions is certified by the State of Hawaii to provide COVID-19 test results in accordance with the state's travel restrictions.

 


LAX Travel Safely Video

Watch this short video that explains how LAX is keeping things clean and travelers healthy as they fly through LAX.



Traveling To and From LAX & Parking

There are many ways of getting safely to and from LAX. Because of the way air circulates and is filtered, your time spent in the air may actually bear you less risk than everything that happens before and after. As you travel to and from LAX and it is important to limit your contact with others as much as possible, avoid high-touch surfaces and sanitize your hands often. Follow the CDC guidelines and the rules of the transit option you.

Here is a short list of transit options to and from LAX, but more detailed information on these options can be found here.

  • FlyAway Shuttle Service – offers nonstop bus service provides transportation between LAX and Union Station and Van Nuys. New holiday schedules with more trips to and from LAX to Hollywood and Union station begins November 19th. See the new schedules here, or visit the FlyAway page here.
  • Ride Apps - Lyft, Opoli, and Uber are the authorized providers for ride app services at LAX. When arriving at LAX with a ride app service you can be dropped off directly at your terminal on the departures level. When leaving LAX, ride apps can be picked-up at the LAX-it lot next to Terminal 1.
  • Taxi Cabs - A variety of Taxi services operate to and from LAX. Taxi’s may drop passengers off at their terminals on the Upper/Departures Level and guests leaving from LAX can pick up taxi’s at the LAX-it lot, inside parking structure 3.
  • Driving and Parking - All Central Terminal Area garages are open with the first 15 minutes free and a daily maximum fee of $40. Economy Lot E remains closed. In addition, there are many off-airport parking operators, many of which provide courtesy transportation from LAX terminals.
  • Being Dropped off or Picked up - Passengers can be dropped off at in the terminals on the upper level/departures area and picked up on the outer curb on the lower level/arrivals level outside of baggage claim. If picking up a passenger please use the 24-hour LAX Cell Phone Waiting Lot where motorists meeting arriving passengers can wait for free until passengers call to say they are ready to be picked up.
  • Public Transit - Several public transit providers serve LAX, including L.A. Metro, Culver City Bus Lines, Santa Monica Big Blue Bus, Torrance Transit, and Beach Cities Transit. (Click on transit provider for more information including routes, timetables and trip planners.) Passengers can pick up many bus lines from the LAX City Bus Center.
  • Hotel Shuttles - Many major airport-area hotels provide courtesy transportation from LAX terminals. Stops for shuttles to hotels are located on the Upper/Departures Level identified by RED curbside pylons. You can get more information on these shuttle here

More information on travel options can be found here.

 



Traveler Information

  • Face Coverings:
    Everyone inside public areas of terminals, on ground transportation and office buildings must wear face coverings. Face coverings can be cloth masks, bandanas or scarfs, or can be made from a T-shirt, towel or other fabric held in place by rubber bands or fasteners. City guidance on face coverings can be found here. Cloth face coverings should not be placed on children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the covering without assistance. For more information on public health guidance on face coverings, please click here.

    Face Covering Signage



  • Know Your Destination's Rules
    Many destinations, both international and domestic, have implemented travel restrictions or rules for visitors. Knowing the current rules for your destination is essential this year.

    For international travel, consult the U.S. State Department or individual country embassy and consulates for current restrictions and guidance.

    For domestic travel, resources on current restrictions may include state health department or individual city government websites. A list of state-by-state Thanksgiving holiday travel restrictions is being kept by the New York Times.

    There are no current travel restrictions to California or the City of Los Angeles. However, the Governor and Mayor have recommended that individuals refrain from non-essential travel and quarantine for 14 days upon return to the state. Visitors should also call ahead to their intended destinations to learn about local restrictions. A comprehensive list of California travel sites is available via Visit California. Information about travel to Los Angeles is available via Discover Los Angeles.
  • Flight Rules and Information:
    Contact your airline for the latest travel requirements and flight status. Please see LAX’s list of airlines here.
  • Passenger Health Screening:
    Health entry screenings at LAX are conducted for travelers arriving from some countries or regions with widespread ongoing transmission of COVID-19. Health screenings are managed by the Department of Homeland Security, the Centers for Disease Control and Prevention (CDC) and Customs and Border Protection (CBP). You can find the latest guidelines on health screening procedures here.
  • Restaurants and Retail at LAX:
    Some airport shops and restaurants are open with reduced hours and food service only for grab-and-go and orders to go. Please visit our Shop and Dine site for more information.
  • LAX Hours of Operation and Access:
    Entry to LAX is limited to airline passengers and persons meeting, accompanying or assisting them, and airport personnel whose employment requires their presence. LAX is closed to the general public 24 hours a day, 7 days a week.

 



How LAX Is Keeping You Safe

Los Angeles World Airports is working to ensure the health and safety our guests and employees. Specific actions we have taken include:

  • Hand Sanitizers: LAX has installed hundreds of additional hand sanitizer stations throughout our terminals for easy access by our guests.
  • Frequent Cleaning: Crews clean our public areas and restrooms at least once per hour using virus and bacteria-killing disinfectants.
  • Hospital Grade Products: high touch areas such as elevators, escalators, trash and recycling cans, kiosk touch screens, water fountains, seating areas, hand and grab rails, doorknobs, counters, restroom fixtures, and others are sanitized with 3M Brand Quat disinfectant, an EPA approved, hospital grade cleaning product.
  • Partner Cleaning: LAX coordinates with our contracting partners to ensure that their cleaning crews are following the same cleaning protocols.
  • Informational Signage: LAX has added signage in high-traffic passenger areas with up to date information on ways to stay safe and healthy including physical distancing and wearing face coverings.
  • Transit Cleaning: The LAX Shuttle fleet is cleaned a minimum of three times per day using virus and bacteria-killing disinfectants and limiting the number of guests on each shuttle.
  • Floor Markings: Physical distance floor markings are being added to some passenger areas with lines to ensure appropriate space between guests.
  • Dining and Shopping: We are reconfiguring dining areas by limiting seating to ensure appropriate physical distancing and many restaurants will be offering order ahead service to limit interactions and help passengers avoid lines at www.laxshopdine.com
  • Face Coverings: LAX requires that face coverings be worn by everyone inside the central terminal area.
  • Touchless Faucets: Many restrooms are currently being equipped with touchless faucets.
  • Plexiglas Barriers: Plexiglas separators/sneeze guards have been placed in high volume locations to keep distance between staff and guests.
  • Advanced Air filtration: The airport uses ionization and UV light to sterilize air circulating inside its facilities.

 



Healthy Traveler Tips

  • Do not travel if you feel sick or have a fever.
  • Wear a face covering at all times
  • Maintain social distancing of at least 6 ft. (2 meters) while traveling.
  • Limit number of people in elevators to two or three (follow the signs) – unless you are traveling with your family or require assistance – and stay six feet apart (three steps) from others on escalators.
  • Check-in online or on your phone before arriving at the airport to minimize touchpoints when going through security.
  • Prepare to lower your facial covering at the TSA checkpoint so officers can verify your identity with your photo ID.
  • When going through security checkpoints consider placing your phone and any items in your pocket into your bag.
  • Wash your hands frequently for at least for 20 seconds.
  • If you need to cough or sneeze, remember to cover your mouth with a tissue. If you don’t have a tissue, cough or sneeze into your sleeve or elbow.
  • Clean and disinfect frequently touched objects and surfaces, including mobile phones.
  • Avoid unnecessary contact with others such as handshaking.
  • Avoid touching your eyes, nose or mouth with unwashed hands.
  • While not protective against novel coronavirus, public health officials recommend the influenza vaccine.

 



International Arrivals Process at LAX

The international arrivals process for passengers entering the United States from certain countries has been adjusted multiple times since the first global cases of coronavirus were discovered.

The Department of Homeland Security, which oversees U.S. Customs and Border Protection (CBP), determines the immigration and customs protocols and facilitates the immigration and customs process.

The U.S. Centers for Disease Control and Prevention (CDC), a component of the U.S. Department of Health and Human Services (DHS), monitors for infectious disease at airports and other points of international travel.

Federal agencies implement the same international arrival process requirements at every U.S. airport receiving passengers from high-risk countries, including LAX. However, the international arrivals process changes frequently and may differ for passengers by their itinerary or health. The latest guidelines can be found at the DHS website and CDC website.

Most non-U.S. citizens who are from or have recently been in China, Iran, Brazil or certain European countries cannot currently enter the U.S.

American citizens, lawful permanent residents, and family members (as specified in the Presidential Proclamation) who have been in high risk countries within 14 days prior to their arrival will be allowed to enter the United States through certain airports, including LAX.

At these airports, travelers may be screened for COVID-19 symptoms such as fever, cough, or trouble breathing, and they may be asked questions about their travel and possible exposure to COVID-19.

Travelers without symptoms will be told to stay home, monitor their health, and practice social distancing. Travelers with symptoms will be directed to receive additional screening and health care.

Travel Restrictions:

  • For Non-US Citizens:
    Travel is restricted for some foreign nationals seeking entry to the U.S. For the most up to date information please visit the Centers For Disease Control site here.
  • For US Citizens
    For US Citizens coming back from travels abroad it is best to check with the US State Department for a list of requirements and possible quarantine rules. The State Department web site can be found here.

 



New Security Check Point Rules on Food and Hand Sanitizer

  • The TSA is currently allowing one liquid hand sanitizer container, up to 12 ounces per person, in carry-on bags. Hand sanitizer will need to be screened separately.
  • Travelers will now be required to remove food from their luggage and put it through the scanner in a clear plastic bag to help minimize TSA officer contact with food items.
  • More information on TSA security protocols can be found here.
    Hand Sanitizer images

 



Resources

Information about the novel coronavirus is updated frequently; check the following resources for the most up-to-date information:

 



Frequently Asked Questions

  • Screening is performed by federal agencies, including the Department of Homeland Security (DHS), Customs and Border Protection (CBP), and the Centers for Disease Control and Prevention (CDC), not by the airport.
  • The Centers for Disease Control and Prevention (CDC) began enhanced screening at several airports across the country with quarantine stations, including Los Angeles International Airport. The federal government is responsible for selecting which individuals are required to go through the quarantine stations. The screening includes checking passengers for symptoms that could be associated with the coronavirus.
  • There are concessions available in every terminal. Many concessions in the airport terminals have temporarily closed or have reduced hours. Click here to see a list of the current hours of operations. Remember, you can take your face covering off to eat or drink, but must put it back on when you are finished.
  • Keep six feet distance when in line for food and drink, or skip the line entirely by ordering through www.laxshopdine.com
  • LAX does not have the authority to regulate air travel, schedule flights, or close the airport. The Federal Aviation Administration (FAA) regulates the civil aviation industry and maintains air traffic control. Individual airlines determine and manage their flight routes, not the airport.
  • Many airlines operating at LAX have suspended or reduced their international flights. Airlines flying domestic routes have also reduced flights across their networks. If you have a question about your travel, the best advice is to check with your airline.

The decision to travel is up to you and your family, and the first step should be to check the list of travel advisories for the country you are planning to visit. The State Department’s list of advisoriess for various countries across the world can be found here.

Due to limited flight and passenger activity, social distancing, terminal cleaning and sanitizing schedules, construction and a priority to keep all guests and employees safe and healthy, LAX’s CTA will restrict access 24 hours a day 7 days a week to only:

  • Ticketed airline passengers and persons meeting, accompanying or assisting them
  • Airport and City personnel whose employment requires their presence.

We are working with other airports as well as with both local and national public health agencies, the FAA and national and regional task forces to continuously evaluate what measures can be made to keep our passengers safe and healthy.

Currently LAX has put in place a variety of measures to keep our guests safe. These include:

  • Adding several hundred Hand Sanitizer stations throughout terminals.
  • Requiring face coverings to be worn by everyone inside terminal areas.
  • Conducting more frequent cleaning of our public areas and restrooms (at least once per hour) using virus and bacteria-killing disinfectants.
  • Using hospital grade EPA approved cleaning products on all high touch areas such as elevators, escalators, trash and recycling cans, kiosk touch screens, water fountains, seating areas, hand and grab rails, doorknobs, counters, restroom fixtures, and others.
  • Coordinating with our contracting partners to ensure that their cleaning crews are following the same cleaning protocols.
  • Added new informational signage in high-traffic passenger areas with up to date information on ways to reduce the spread of the coronavirus including social distancing.
  • Cleaning all shuttles a minimum of three times per day using virus and bacteria-killing disinfectants.
  • Being one of the first airports in the nation to develop a pilot program for Elevated Body Temperature (EBT) screenings using special cameras to identify those with elevated temperatures.

We encourage travelers to practice physical distancing in queues such as ticketing, security checkpoints, transacting with food concessionaires, and boarding aircraft as well as in seating areas at gates. LAX has placed signage and floor markings around terminals to encourage physical distancing throughout the airport. Plexiglass separators/sneeze guards have also been placed in high volume locations to keep distance between staff and guests.

Physical separation is a shared responsibility to help protect yourself, fellow travelers, and airport employees and we encourage you to:

  • Maintaining your distance of six feet or two meters from others
  • Limit the number of people in elevators to either two or three people depending on the size of the elevator. Follow the guidance on posted signs. Family groups are exempt from this limit, as are those requiring assistance.

International Travel

  • U.S. citizens and permanent residents returning to the U.S. from high-risk locations are directed to voluntary self-quarantine under CDC best practices. The U.S. government recommends that travelers stay home voluntarily for 14 days after traveling from countries with widespread ongoing transmission. Recommended precautions include staying home until 14 days after arrival and maintaining a distance of at least six feet from others, self-monitoring for symptoms, avoiding contact with people at higher risk for severe illness, and following CDC guidance if symptoms develop.

Domestic Travel

  • There is no federal restriction for domestic travel. The state of California does not require those entering the state to self-quarantine.
  • Numerous other states have announced quarantine requirements for certain arriving travelers.
  • This website lists states that have travel restrictions as of May 21, 2020.
  • Hand Sanitizer imagesTSA is currently allowing one liquid hand sanitizer container, up to 12 ounces per person, in carry-on bags. Hand sanitizer will need to be screened separately.
  • Travelers will now be required to remove food from their luggage and put it through the scanner in a clear plastic bag to help minimize TSA officer contact with food items.
  • More information on TSA security protocols can be found here.

 

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