LAX Lost & Found
Who We Are:
The LAX Lost and Found is managed by the Airport Police Division. The mission of the Airport Police Lost and Found Unit is to reunite the public with lost items. Our team uses Crowdfind to manage lost Items and inquiries. A claim is a method of inquiry, and it is not a police report. We do not charge a service fee nor are affiliated with third party websites that help search for lost items. Using a third-party service, will not expedite your claim with us.
We receive lost items from various areas of the airport. To inquire about a lost item, please select the appropriate box.
Frequently Asked Questions:
The method of inquiry for lost items is online.
Submit a claim to inquire about a lost item on our website. To search for an item left at the TSA
checkpoint click here.
To search for an item lost in public areas such as ticketing, curbside, baggage claim, gate area, stores, LAX-IT, airport parking lots, click here.
To search for an item lost in public areas such as ticketing, curbside, baggage claim, gate area, stores, LAX-IT, airport parking lots, click here.
No, we are not affiliated with third-party companies that help search for lost items. Using a third
party does not help expedite your inquiry with us. Emails from our office will come from our software
providers email domain @crowdfind.com.
No, there are no fees to inquire about a lost item with the LAX Airport Police.
The information requested by our team will help us identify the owner to ensure the item is returned to
the correct person. Owner verification is required by law (Civil Code § 2080.2).
Crowdfind is the software our team uses to inventory lost and items and review inquiries. Crowdfind
does not physically manage the lost and found, please do not contact Crowdfind for updates on your
claim.
Our team will primarily contact you via email but may also call you for further information as needed.
Our team will attempt to contact you twice via email. If we do not receive a response, your claim will
be closed.
No, our inquiry process is online.
Your claim is in the process of being reviewed. We receive approximately 5,000 to 7,000 items per month. Our email messages may be going to your SPAM or Junk Mailbox. To ensure you receive our messages please add our software provider’s email domain to you SPAM filter (@crowdfind.com). Please check your email to confirm that you received a successful confirmation email at the time of submitting your claim. Entering a misspelled email address at the time of completing the online form, will result in not receiving our emails.
The response time will vary throughout the year. Claims are reviewed Monday to Friday, excluding holidays. On average, the response time is 1 to 3 weeks and is subject to change without notice.
A shipping invoice will be emailed with a web link to recover your item via shipping at your expense. The link will direct you to the page to enter your payment and shipping address, The LAX Airport Police does not receive the payment for your shipping cost. The shipping fees are collected by Crowdfind. The message also includes information for an in-person return.
Claims are closed for one of the following reasons:
- We did not receive your item.
- We did not receive the information requested to verify ownership.
- You did not recover your item within 90 days.
Property is held for 90 days.
Property will be disposed of in accordance to law (Civil Code § 2080.6).
Auctioned items will be sent to propertyroom.com
No, a lost and found claim is a method of inquiry with the LAX Airport Police Lost
and Found. To file a police report, call the Airport Police Front Desk at 424-646-6100.
Other Lost and Found Inquiries:
- Airline - Lost suitcase or items left on an aircraft, click here.
- Dining & Shopping, click here.
- Transportation, click here.
- LAX shuttle buses are operated by ABM (424) 273-7266
- Greenline, ADA Airline Connector & Employee (ABM)
- Economy Lot E (310) 893-4676
- 1-866-iFlyLAX for flyaway concerns (lost and found)
- U.S. Customs – Lost Passports (310) 665-4560
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