Who We Are:
The LAX Lost and Found is managed by the Airport Police Division. The mission of the Lost and Found Unit is to reunite the public with lost items recovered by the LAX Airport Police.
The Airport Police receives items from the following public areas:
- Gate Area
- Baggage Claim
- Parking Lots
- LAX-IT shuttle and LAX-IT Lot
- TSA Screening Area
Other Lost and Found Inquiries:
- Greenline, ADA Airline Connector & Employee (ABM)
- Economy Lot E (310) 893-4676
1-866-iFlyLAX for flyaway concerns (lost and found)
U.S. Customs – Lost Passports (310) 665-4560
- On National Lost and Found Day, LAX Announces new technology to reunite guests with their misplaced belongings
Frequently Asked Question
No, there are no fees to inquire about a lost item.
Crowdfind is our software provider for claims and item management.
Claims with specific details about the lost item will allow our team to verify ownership. Limited information will delay owner verification. Owner verification is required by law (Civil Code § 2080.2).
The Lost and Found team will communicate via email. Our emails come from LAX Airport Police Lost and Found <email@example.com>. When replying to our messages, do not alter the email address. Each email address is unique to your claim. Our team may contact you by phone as well.
You may have reached us during off hours. Your claim may be in the process of being reviewed or our email messages are being sent to your SPAM box. To ensure you receive our messages please add our software provider’s email domain to you SPAM filter (@crowdfind.com).
Claims are reviewed within 7 to 20 business days (Monday to Friday) from the date the property is received at our facility.
Items are shipped at the owner’s expense. Please check your email to retrieve the shipping link. The link will direct you to the page for address verification and payment. The LAX Airport Police does not receive the payment for your shipping cost. Fees are collected by Crowdfind.
A claim may be closed for one of the following reasons:
- We did not receive your item.
- We did not receive the information requested to verify ownership.
- You did not recover your item within 90 days.
Property is held for 90 days.
Property will be disposed of in accordance to law (Civil Code § 2080.6). Auctioned items will be sent to propertyroom.com
No, a lost and found claim is a method of inquiry with the LAX Airport Police Lost and Found. To file a police report, call the Airport Police Front Desk at 424-646-6100.