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Travel Safely at LAX



LAX Travel Safely Video

Watch this short video that explains how LAX is keeping things clean and travelers healthy as they fly through LAX.

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The safety and security of our guests and employees at LAX is our first priority. Los Angeles World Airports is working nonstop to update our policies, procedures and physical spaces to ensure a clean, safe and healthy airport journey. Below you will find some of the steps we are taking as part of the new airport experience.




Traveler Information

  • Face Coverings:
    Everyone inside public areas of terminals, on ground transportation and office buildings must wear face coverings. Face coverings can be cloth masks, bandanas or scarfs, or can be made from a T-shirt, towel or other fabric held in place by rubber bands or fasteners. City guidance on face coverings can be found here. Cloth face coverings should not be placed on children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the covering without assistance. For more information on public health guidance on face coverings, please click here.


    Face Covering Signage



  • Flight Rules and Information:
    Contact your airline for the latest travel requirements and flight status. Please see LAX’s list of airlines here.
  • Passenger Health Screening:
    Health entry screenings at LAX are conducted for travelers arriving from some countries or regions with widespread ongoing transmission of COVID-19. Health screenings are managed by the Department of Homeland Security, the Centers for Disease Control and Prevention (CDC) and Customs and Border Protection (CBP). You can find the latest guidelines on health screening procedures here.
  • Restaurants and Retail at LAX:
    Some airport shops and restaurants are open with reduced hours and food service only for grab-and-go and orders to go. Please visit our Shop and Dine site for more information.
  • LAX Hours of Operation and Access:
    Entry to LAX is limited to airline passengers and persons meeting, accompanying or assisting them, and airport personnel whose employment requires their presence. LAX is closed to the general public 24 hours a day, 7 days a week.

 



How LAX Is Keeping You Safe

Los Angeles World Airports is working to ensure the health and safety our guests and employees. Specific actions we have taken include:

  • Hand Sanitizers: LAX has installed hundreds of additional hand sanitizer stations throughout our terminals for easy access by our guests.
  • Frequent Cleaning: Crews clean our public areas and restrooms at least once per hour using virus and bacteria-killing disinfectants.
  • Hospital Grade Products: high touch areas such as elevators, escalators, trash and recycling cans, kiosk touch screens, water fountains, seating areas, hand and grab rails, doorknobs, counters, restroom fixtures, and others are sanitized with 3M Brand Quat disinfectant, an EPA approved, hospital grade cleaning product.
  • Partner Cleaning: LAX coordinates with our contracting partners to ensure that their cleaning crews are following the same cleaning protocols.
  • Informational Signage: LAX has added signage in high-traffic passenger areas with up to date information on ways to stay safe and healthy including physical distancing and wearing face coverings.
  • Transit Cleaning: The LAX Shuttle fleet is cleaned a minimum of three times per day using virus and bacteria-killing disinfectants and limiting the number of guests on each shuttle.
  • Floor Markings: Physical distance floor markings are being added to some passenger areas with lines to ensure appropriate space between guests.
  • Dining and Shopping: We are reconfiguring dining areas by limiting seating to ensure appropriate physical distancing and many restaurants will be offering order ahead service to limit interactions and help passengers avoid lines at www.laxshopdine.com
  • Face Coverings: LAX requires that face coverings be worn by everyone inside the central terminal area.
  • Touchless Faucets: Many restrooms are currently being equipped with touchless faucets.
  • Plexiglas Barriers: Plexiglas separators/sneeze guards have been placed in high volume locations to keep distance between staff and guests.
  • Advanced Air filtration: The airport uses ionization and UV light to sterilize air circulating inside its facilities.


 



Healthy Traveler Tips

  • Do not travel if you feel sick or have a fever.
  • Wear a face covering at all times
  • Maintain social distancing of at least 6 ft. (2 meters) while traveling.
  • Limit number of people in elevators to two or three (follow the signs) – unless you are traveling with your family or require assistance – and stay six feet apart (three steps) from others on escalators.
  • Check-in online or on your phone before arriving at the airport to minimize touchpoints when going through security.
  • Prepare to lower your facial covering at the TSA checkpoint so officers can verify your identity with your photo ID.
  • When going through security checkpoints consider placing your phone and any items in your pocket into your bag.
  • Wash your hands frequently for at least for 20 seconds.
  • If you need to cough or sneeze, remember to cover your mouth with a tissue. If you don’t have a tissue, cough or sneeze into your sleeve or elbow.
  • Clean and disinfect frequently touched objects and surfaces, including mobile phones.
  • Avoid unnecessary contact with others such as handshaking.
  • Avoid touching your eyes, nose or mouth with unwashed hands.
  • While not protective against novel coronavirus, public health officials recommend the influenza vaccine.

 



International Arrivals Process at LAX

The international arrivals process for passengers entering the United States from certain countries has been adjusted multiple times since the first global cases of coronavirus were discovered.

The Department of Homeland Security, which oversees U.S. Customs and Border Protection (CBP), determines the immigration and customs protocols and facilitates the immigration and customs process.

The U.S. Centers for Disease Control and Prevention (CDC), a component of the U.S. Department of Health and Human Services (DHS), monitors for infectious disease at airports and other points of international travel.

Federal agencies implement the same international arrival process requirements at every U.S. airport receiving passengers from high-risk countries, including LAX. However, the international arrivals process changes frequently and may differ for passengers by their itinerary or health. The latest guidelines can be found at the DHS website and CDC website.

Most non-U.S. citizens who are from or have recently been in China, Iran, Brazil or certain European countries cannot currently enter the U.S.

American citizens, lawful permanent residents, and family members (as specified in the Presidential Proclamation) who have been in high risk countries within 14 days prior to their arrival will be allowed to enter the United States through certain airports, including LAX.

At these airports, travelers may be screened for COVID-19 symptoms such as fever, cough, or trouble breathing, and they may be asked questions about their travel and possible exposure to COVID-19.

Travelers without symptoms will be told to stay home, monitor their health, and practice social distancing. Travelers with symptoms will be directed to receive additional screening and health care.

Travel Restrictions:

  • For Non-US Citizens:
    Travel is restricted for some foreign nationals seeking entry to the U.S. For the most up to date information please visit the Centers For Disease Control site here.
  • For US Citizens
    For US Citizens coming back from travels abroad it is best to check with the US State Department for a list of requirements and possible quarantine rules. The State Department web site can be found here.

 



New Security Check Point Rules on Food and Hand Sanitizer

  • The TSA is currently allowing one liquid hand sanitizer container, up to 12 ounces per person, in carry-on bags. Hand sanitizer will need to be screened separately.
  • Travelers will now be required to remove food from their luggage and put it through the scanner in a clear plastic bag to help minimize TSA officer contact with food items.
  • More information on TSA security protocols can be found here.
    Hand Sanitizer images

 



Resources

Information about the novel coronavirus is updated frequently; check the following resources for the most up-to-date information:

 



Frequently Asked Questions

  • Screening is performed by federal agencies, including the Department of Homeland Security (DHS), Customs and Border Protection (CBP), and the Centers for Disease Control and Prevention (CDC), not by the airport.
  • The Centers for Disease Control and Prevention (CDC) began enhanced screening at several airports across the country with quarantine stations, including Los Angeles International Airport. The federal government is responsible for selecting which individuals are required to go through the quarantine stations. The screening includes checking passengers for symptoms that could be associated with the coronavirus.
  • There are concessions available in every terminal. Many concessions in the airport terminals have temporarily closed or have reduced hours. Click here to see a list of the current hours of operations. Remember, you can take your face covering off to eat or drink, but must put it back on when you are finished.
  • Keep six feet distance when in line for food and drink, or skip the line entirely by ordering through www.laxshopdine.com
  • LAX does not have the authority to regulate air travel, schedule flights, or close the airport. The Federal Aviation Administration (FAA) regulates the civil aviation industry and maintains air traffic control. Individual airlines determine and manage their flight routes, not the airport.
  • Many airlines operating at LAX have suspended or reduced their international flights. Airlines flying domestic routes have also reduced flights across their networks. If you have a question about your travel, the best advice is to check with your airline.

The decision to travel is up to you and your family, and the first step should be to check the list of travel advisories for the country you are planning to visit. The State Department’s list of advisoriess for various countries across the world can be found here.

Due to limited flight and passenger activity, social distancing, terminal cleaning and sanitizing schedules, construction and a priority to keep all guests and employees safe and healthy, LAX’s CTA will restrict access 24 hours a day 7 days a week to only:

  • Ticketed airline passengers and persons meeting, accompanying or assisting them
  • Airport and City personnel whose employment requires their presence.

We are working with other airports as well as with both local and national public health agencies, the FAA and national and regional task forces to continuously evaluate what measures can be made to keep our passengers safe and healthy.

Currently LAX has put in place a variety of measures to keep our guests safe. These include:

  • Adding several hundred Hand Sanitizer stations throughout terminals.
  • Requiring face coverings to be worn by everyone inside terminal areas.
  • Conducting more frequent cleaning of our public areas and restrooms (at least once per hour) using virus and bacteria-killing disinfectants.
  • Using hospital grade EPA approved cleaning products on all high touch areas such as elevators, escalators, trash and recycling cans, kiosk touch screens, water fountains, seating areas, hand and grab rails, doorknobs, counters, restroom fixtures, and others.
  • Coordinating with our contracting partners to ensure that their cleaning crews are following the same cleaning protocols.
  • Added new informational signage in high-traffic passenger areas with up to date information on ways to reduce the spread of the coronavirus including social distancing.
  • Cleaning all shuttles a minimum of three times per day using virus and bacteria-killing disinfectants.
  • Being one of the first airports in the nation to develop a pilot program for Elevated Body Temperature (EBT) screenings using special cameras to identify those with elevated temperatures.

We encourage travelers to practice physical distancing in queues such as ticketing, security checkpoints, transacting with food concessionaires, and boarding aircraft as well as in seating areas at gates. LAX has placed signage and floor markings around terminals to encourage physical distancing throughout the airport. Plexiglass separators/sneeze guards have also been placed in high volume locations to keep distance between staff and guests.

Physical separation is a shared responsibility to help protect yourself, fellow travelers, and airport employees and we encourage you to:

  • Maintaining your distance of six feet or two meters from others
  • Limit the number of people in elevators to either two or three people depending on the size of the elevator. Follow the guidance on posted signs. Family groups are exempt from this limit, as are those requiring assistance.

International Travel

  • U.S. citizens and permanent residents returning to the U.S. from high-risk locations are directed to voluntary self-quarantine under CDC best practices. The U.S. government recommends that travelers stay home voluntarily for 14 days after traveling from countries with widespread ongoing transmission. Recommended precautions include staying home until 14 days after arrival and maintaining a distance of at least six feet from others, self-monitoring for symptoms, avoiding contact with people at higher risk for severe illness, and following CDC guidance if symptoms develop.

Domestic Travel

  • There is no federal restriction for domestic travel. The state of California does not require those entering the state to self-quarantine.
  • Numerous other states have announced quarantine requirements for certain arriving travelers.
  • This website lists states that have travel restrictions as of May 21, 2020.
  • Hand Sanitizer imagesTSA is currently allowing one liquid hand sanitizer container, up to 12 ounces per person, in carry-on bags. Hand sanitizer will need to be screened separately.
  • Travelers will now be required to remove food from their luggage and put it through the scanner in a clear plastic bag to help minimize TSA officer contact with food items.
  • More information on TSA security protocols can be found here.

 

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