Traveler Guides & Tips
You don't need to be a VIP for first class tips...
While we're building a better airport, consider these tips on how to best get in, out and around LAX more efficiently.
LAX Airport Police office location and contact details can be found here:
- Airport Police Front Desk/General Police Information/Questions – 424-646-6100
- Airport Police Dispatch Emergency Calls (424) 646-7911
- Airport Police Dispatch Non-Emergency Calls (310) 646-4268
- Hours of Operation vary according to terminal
- Airport Police (Police Related) Media Inquiries (424) 646-5591
- Airport Police Recruitment Information 424-646-5584
For additional information, you can also visit the LAX Airport Police website.
Lost and Found
Use this form for any item that was lost or found at Los Angeles International Airport. Airport Police Lost / Found retains items for a maximum of 90 days from the item booking date. For lost passports ONLY, contact US Customs at (310) 665-4560.
Guests may contact several sources for assistance in recovering lost items:
Airline Lost & Found
Lost suitcases and items left on aircraft, click here.
LAX Airport Police Lost & Found
Items lost at LAX restaurants, stores, parking lots, sidewalks and security screening checkpoints
5600 W. Century Blvd.
Los Angeles, CA 90045
Phone: (424) 646-5678
Hours of Operation:
8:00 am to 2:00 pm PST, Mon – Fri
File an online search request,
Transportation Companies Lost & Found
Items left in taxis, buses, vans, rental cars & public vehicles, click here.
Medical and First Aid
First Aid Station
Tom Bradley International Terminal (Terminal B)
Monday – Thursday
10 a.m. to 8 p.m.
If the First Aid Station is not staffed, please use the two phones outside of the station for medical assistance.
Automated External DefibrillatorsDefibrillators are available to assist guests who suffer from sudden cardiac arrest. These units are strategically located at security posts in the terminals beyond passenger screening stations and on bicycle patrol units. Airport Police officers have been fully trained in the use of this life-saving device so they can respond in an emergency.
In situations of a more serious nature, paramedic ambulance assistance can be summoned within minutes by contacting any airline employee or LAX Airport Police at (310) 646-7911.
Bank of America operates ATMs located in both departures and arrival levels in all terminals at LAX
- ICE Currency Exchange booths are located on the departure level post-security in Terminals 2, 3, 4, 5, 6, 7 and Tom Bradley International Terminal.
- ICE Currency Exchange booths are located on the arrivals level in Terminals 2, 5, 6, and Tom Bradley International Terminal.
- Cash advances (up to $300 in US Dollars), on Visa and Mastercards are available at the ICE Currency Exchange Kiosks in Terminal 2, 3, 5, 7 and Tom Bradley International Terminal.
- All ICE Currency Exchange booths sell international and domestic Sim Cards.
- Telephone (310) 646-0553 or (310) 646-7934 for exchange rates and hours of operation
- Hours of Operation vary according to terminal
- U.S. Postal Service: Postal services are not available in any of the terminals at LAX. Travelers need to mail their correspondence before coming to the airport. The nearest U.S. Postal Service is located at 9029 Airport Blvd., Los Angeles, California 90009. Regular business hours are everyday from 7:00 a.m. to 11:00 p.m. For information, call 1-800-ASK-USPS.
- Free Wi-Fi available in all departure level public areas and baggage claim
- Hotel Reservation and Car Rental Information: In all terminals in or adjacent to baggage claim on Lower/Arrival Level.
All About Animals
As traveling can create stress and anxieties at airports, the Los Angeles International Airport (LAX) Pets Unstressing Passengers (PUP) program is an opportunity to provide an overall enhanced customer experience, providing stress relief and comfort to passengers through interaction with pets. The PUPs are the volunteers “own” dogs, and both donate their time to LAX. They are registered with Therapy Dogs Inc. We welcome you to visit, hug, kiss and take pictures with the PUPs when traveling through LAX. We welcome you sending in any pictures or posting them on our Facebook page. For information on the program please contact Heidi Huebner at 424-646-8471 or email [email protected]
Pet Relief Stations located at LAX - Examples of indoor and outdoor stations are circled in red.
LAX Art Program
The mission of the Art Program is to present diverse and memorable art experiences to enhance and humanize the travel experience at LAX and LA/Ontario International Airports, and the LAX FlyAway® bus terminal in Van Nuys. Featuring local and regional artists through temporary exhibitions, permanent art installations, and cultural performances, the Art Program provides access to an array of contemporary artworks that reflect and celebrate the region’s creative caliber.
See Change, Moving Image Art by 17 Artists
Los Angeles World Airports (LAWA) and the Department of Cultural Affairs (DCA) conceived and produced See Change, a groundbreaking video art installation located in the Tom Bradley International Terminal at LAX Airport. The permanent, multi-faceted installation features 28 site-specific media artworks and four hours of original programming. The installation includes two large-scale displays, designed to enhance the arrival area’s ambience: a 58-screen, 90-foot linear video filmstrip is suspended from the ceiling, and a 25-screen media wall that borders the terminal’s dining area. Located in the terminal’s arrival hall, See Change is accessible to the general public daily from 6 a.m. to 2 a.m.
Monika Bravo, New York, NY
Filmed in the lapse of five years, moving images of crowds in public spaces are distorted through a lens; treated as a canvas, the video format is then cut and pasted weaving layers of different periods and places resulting in a color field composition of intervals of time within a space.
Monika Bravo, born in Bogotá, Colombia in 1964, has lived and worked in New York since 1994. In her work, she utilizes imagery, sound, industrial materials and technology to create illusions of recognizable landscapes and environments that examine the notion of space/time as a measure of reality.
Patty Chang and Noah Klersfeld, New York, NY
Filmed in the baggage handling area of LAX, two kaleidoscopic videos play back-to-back. First, 25 screens show the repeated image of a houseplant traveling on conveyor belts from the check-in counter to the baggage sorter. Then, the 25 screens simultaneously show 25 different versions of that journey. Order sits beside chaos.
Patty Chang is well known for her performative works dealing with themes of gender, sexuality, language, and empathy. Noah Klersfeld is an artist and architect whose work has been exhibited nationally and internationally. Chang and Klersfeld are based in New York.
Seoungho Cho, New York, NY
Title: City of Light
From the desert to the sea and back again, the southwestern landscape glitters, glides, and flickers across the panoramic screens. Incandescent light and sunlight compete, while time and space interchange moments in everyday life.
Seoungho Cho was born in 1959 in Pusan, South Korea, and currently resides in New York. Cho uses digital image processing techniques to manipulate simple, everyday objects, scenes or landscapes into highly lyrical sound and image collages. His videos are often very painterly in their use of rich, saturated color and exquisite composition of the space on the screen.
Felipe Dulzaides, San Francisco, CA
Title: TAKING CHANCES
In a montage of moments, the artist tosses and simultaneously records a roll of toilet paper at play with the wind. Felipe Dulzaides presents video as a readymade art object, while simultaneously creating a drawing in space, referencing early phenomenological video art, and staging chance and precarity on an unused platform atop a seaside mountain.
Dulzaides is a San Francisco-based artist working in a variety of media, including performance-based videos and photography. His work mixes autobiographical experiences and actions with an allegorical resonance, with an underlying poetic sensibility.
Todd Gray and Joseph Santarromana, Los Angeles, CA
For the arrival area of the terminal, these artists recorded a large database of diverse Angelinos who meet and greet each other via bows, nods, smiles, handshakes, hugs and kisses, which the artists have programmed so viewers can see both the similarities and differences.
Todd Gray is a professor of photography and digital imaging at California State University, Long Beach. His work explores and transmogrifies his experience of pop culture and imagery into a dark and conceptually challenging vision.
Joseph Santarromana has been creating single-channel videos, video installations, performance, and digital imagery since 1990. His work is biographical, addressing the perception and construction of identities.
Kurt Hentschläger, Chicago, IL
A camera studiously yet magically pans 360 degrees around a grassy marsh and pond, both in close up and a more distant view. The two are surreally composited together, slowly blurring time and space.
Chicago-based Austrian artist Kurt Hentschläger creates performances and environments. The immersive nature of his work reflects on the metaphor of the sublime and the human condition.
Louis Hock, San Diego, CA
Video taken from cruises down dozens of Los Angeles residential streets are woven into a video fabric of diverse homes and communities. Heard in their native languages, people answer the question, “What makes your house a home?” with English text translations appearing on the screens.
Louis Hock's work includes films, video tapes, and media installations. He teaches at the University of California, San Diego, in La Jolla, California.
Hilja Keading, Los Angeles, CA
Children leap into a swimming pool of reflections. Once submerged, folkloric images from Los Angeles’ many subcultures appear to float through the children’s and viewers’ real and imagined spaces.
Los Angeles-based artist Hilja Keading examines intersections between the psychology of the self and comedy, and the symbolic versus the literal "real." Her multi-channel installations have been exhibited in several definitive exhibitions, including the Getty's "California Video" exhibition in 2008.
Ryan Lamb, Ventura, CA
Title: Five-Dimensional Parade
“Five-Dimensional Parade” uses amateur 8mm film footage from the 1960 Rose Parade which has been multiplied, offset, and recombined to represent a spatial, rather than a linear, progression. Time is manipulated by allowing each moment in the video to occur and reoccur without end, as a continuous whole that can travel across an infinite number of monitors.
Ryan Lamb, a native of Southern California, received his M.F.A. in Sculpture and New Genres from Claremont Graduate University, and his work includes performance, sculpture, photography, and video.
Chip Lord, San Francisco, CA
Title: To & From LAX
Footage from airports around the world represents the global network and reflects the travel patterns to and from LAX. From amongst the universal spaces of travel emerge the emotions of greeting, boredom, and excitement as twenty-five destinations are represented.
Chip Lord is a media artist who works with video and photography, and his work straddles documentary and experimental genres, often mixing the two. As a member of Ant Farm [1968-1978] he produced the video art classics Media Burn and The Eternal Frame. He is a Professor Emeritus in the Film and Digital Media Department at the University of California, Santa Cruz.
Megan McLarney, Brooklyn, NY
Vast natural and man-made landscapes are closely examined with a stationary camera. The quiet environments provide moments of meditative reflection on our rapidly changing environment.
Megan McLarney is a video and photo artist based in Brooklyn, NY. Her work documents both the natural and man-made landscape, constructing a panoramic view that allows us to see what may have previously been overlooked.
Esther Mera and John Reed, Houston, TX
Title: Crossroads, music by Bartok.es
Short vignettes of a child swinging, birds landing on wires, and fish scurrying under water all infer transitions. The natural above ground and below ground co-exist, metamorphose, and grow complex together.
Esther Mera is an artist with a wide range of expertise in the production of site-specific installations. Her work, usually of architectural proportions, explores ways to construct paradoxical spaces.
John Reed is a multi-disciplinary artist who utilizes his broad background of engineering and technical training to fabricate large-scale sculptures and public works. Based in Houston, Mera and Reed have been collaborating on artistic projects since 2002.
Paul Rowley and David Phillips, New York, NY
Title: Local Time
Familiar analogue clocks are digitally animated to mimic the movement of old arrival info boards at airports and train stations. Colorful, formal patterns flip and flutter displaying multiple ways of viewing time by locals and disoriented travelers from many time zones.
Dublin-born Paul Rowley and Memphis-born David Phillips are New York-based artists working primarily with film, video, and sound. They have exhibited their work in galleries, museums, and festival screenings. In 2000, they were awarded the Glen Dimplex Artists’ Award, the Irish Museum of Modern Art’s annual contemporary art prize, and their short video “Suspension” was recognized by the San Francisco International Film.
Steve Shoffner, Los Angeles, CA
Title: Cloud 29
Twenty-nine monitors become 29 airplane windows through animation. Wondrously viewers peer out and see morphing clouds that appear like everyday objects, animals, and other forms drawn from one’s image bank. Observant viewers might see a woman's high heel transform into Whistler's Mother, who eventually grows a tail and becomes a kangaroo.
Steve Shoffner is an artist and designer based in Los Angeles. He is the founder of fefifolios, a design lab creating online portfolios for artists and galleries. His Looking Glass series are interactive installations that combine performance and video inspired by everyday peculiarities and humorous scenarios where technology leaves viewers bewildered and disconnected.
Pascual Sisto, Los Angeles, CA
Swarms of red and white particles appear like slow motion confetti surging and retreating in unison. As they grow larger and clearer, the cumulative mass of garden chairs, juicers, gas tanks, coolers, and plastic bottles present glamorized throwaways, and then drift into abstraction again.
Raised in Barcelona, Spain, Pascual Sisto received his M.F.A. from the University of California, Los Angeles. Recent exhibitions include the Istanbul Museum of Modern Art, the Centre d’Art Santa Monica, and the Internet Pavilion at the Venice Biennale.
Scott Snibbe, San Francisco, CA
A cross-section of humanity in silhouette files deliberately past on route to unknown destinations. Momentarily, each bursts into dance while dragging luggage, talking on the phone, or greeting others.
Scott Snibbe is an artist, filmmaker, and researcher in social interactivity. His artwork is in the permanent collections of the Whitney Museum of American Art and the Museum of Modern Art. He holds a master’s degree in Computer Science from Brown University, and he studied experimental animation at the Rhode Island School of Design. Snibbe has published numerous articles and academic papers, and holds more than a dozen patents.
Caspar Stracke, Brooklyn, NY
Title: Cities are being built out of Cities – Los Angeles out of Mexico City, London out of New Delhi, Hong Kong out of Istanbul, 2008-2010
Six international metropolises are composited into each other in giant moving mosaic patterns. The cities' images are "rebuilt" out of visual material from another city, consisting of 5000 tiles. Each tile displays unique elements of a particular city (its residents, food stands, trams and buses) creating cultural amalgamations.
Caspar Stracke is an interdisciplinary artist and filmmaker from Germany who currently resides in New York. He is an active member of THE THING, a New York-based nexus for net culture, and a co-director of video_dumbo, a festival for contemporary video art in New York City, co-presented by the Dumbo Arts Center.
High-resolution images available upon request.
Please contact Azcona + Rodgers for additional information at:
Alaine Azcona, (323) 935-4537, [email protected] or Ashley E. Rodgers, (310) 280-9351, [email protected]
Public Art – LAX 9/11 Memorial
LAX DEDICATES SEPTEMBER 11 MEMORIAL ART EXHIBIT AT THEME BUILDING
• 9/11 Memorial Artwork Fact Sheet
To memorialize September 11, 2001, Los Angeles World Airports (LAWA) and Cultural Affairs Department officials unveiled and dedicated a permanent art piece at LAX. The artwork is located in LAX's historical Theme Building, 201 World Way.
"Our airport was tragically linked to the terrorists attacks on our nation, as three of the four hijacked flights were bound for LAX," said Kim Day, LAWA Interim Executive Director. "It is fitting and meaningful to memorialize the day and its tremendous impacts with this artwork here at LAX."
Following a nationwide call for entries, the art and design team of BJ Krivanek and Joel Breaux was selected. They have created a thought-provoking piece called, "Recovering Equilibrium," which, shaped like a compass, features words and phrases that reflect national perceptions, rights and ideals. At night, the words are illuminated and will be projected onto the surrounding areas.
Day added, "The text in this artpiece came from thoughts and ideas form community members in our surrounding airport areas and I thank those who participated and provided their valued input."
Margie J. Reese, Cultural Affairs Department general manager, said, "The design of the artwork symbolically depicts our personal journey since the tragedy. We hope that each person will walk away with a unique experience. It has been a wonderful experience working with LAWA in promoting the arts at LAX."
Artist and designer Krivanek and Breaux have also created public artworks in Los Angeles for the Police Dispatch Center and Palms Rancho Park Branch Library. Project consultation work was provided by Gruen and Associates.
Public Art – LAX 9/11 Memorial Fact Sheet
- Title Recovering Equilibrium
- Public Artist BJ Krivanek
- Public Designer Joel Breaux
- Architecture Consultant Gruen Associates
- Water Feature Specialist Fluidity Design Consultants
- Primary Fabricator Ironwood
- Structural Engineer Myhra & Associates
In remembrance of the second anniversary of September 11, 2001, Los Angeles World Airports (LAWA) and Cultural Affairs Department officials dedicated a permanent art exhibit at LAX on September 9, 2003. The artwork is located in front of LAX's historic Theme Building, 201 World Way.
LAX was tragically linked to the terrorist attacks on the United States as three of the four hijacked airplanes were headed to LAX. The art and design team, BJ Krivanek and Joel Breaux, worked along with Gruen Associates to create a design that reflected the community's collective loss and the hope that has sprung from the nation's strengthened national identity.
Visitors to the Memorial enter across a relational threshold-inscribed: Daughter, Neighbor, Citizen, et al. -to approach the entombed, fortified fountain.
At its edge, visitors can move the floating, reflective dish, to activate the interplay of national perceptions -inscribed: United We Stand, Sea to Shining Sea, Home of the Brave, et al. -versus core American rights and ideals -inscribed: Privacy, Habeas Corpus, Assembly, et al. -suggesting the national dialogue triggered by the attacks.
Inscribed on the floating mirrored dish, reflected upward at night, are the personal traits of the victims -inscribed: Beloved, Equal, Strong, Honest, et al. -evidence of our diverse American citizenry and the characteristics that form our national identity. As projections at night, this constellation symbolizes the residual afterlife of the victims.
LAWA funded the $75,000 project as part of its commitment to the City of Los Angeles "One Percent for the Arts Program."
Fiberglass with mirror polished stainless steel cladding is used as the face of the floating reflective dish, with the 09/11/01 marker made of aluminum. Powder-coated aluminum cladding is used to enclose the perimeter of the fountain. The area surrounding the fountain is sandblasted concrete with infilled epoxy aggregate flight trajectories, with etched aluminum representing the four flights on that day. During the evening, the artwork is lit by overhead lighting.
The entire memorial, which includes the fountain and surrounding area of the artwork, is 30 feet in diameter. The floating reflective dish is 15 feet in diameter.
As part of its expansion and renovation, LAX has transformed many of its public spaces into art spaces by featuring temporary art exhibitions and installations throughout the airport. Presented in partnership with the City of Los Angeles Department of Cultural Affairs, LAX features 11 exhibition sites located in Terminals 1, 2, 3, 6, 7, and Tom Bradley International Terminal.
Terminal 1, Baggage Claim
One Hundred Aspects of the Moon
By Niku Kashef
(Open to the public)
Niku Kashef’s artwork explores the interserctionality of place and experience. Her interest in both geography and identity play into this particular exhibit, which serves to represent a communal moment travelers share in the sky as they shift between destinations. Kashef’s exhibition presents seven large-scale, round aerial photographs mounted on aluminum. The shape and composition of these aerials create a moon-like appearance. In addition, the exhibition includes fourteen unaltered unique photographic prints with graphite and ink on rag paper, reminiscent of charcoal drawings. Kashef’s work responds to the way we may take our surroundings for granted as we travel through life, reminding the viewer to enjoy our constantly shifting and intersecting paths.
Terminal 7, Ticketing Level
Across the Universe
Curated by Kóan Jeff Baysa
(On view to the public)
Gary Brewer’s large-scale oil paintings reference abstract images inspired by NASA’s efforts to map dark matter using the Hubble Space Telescope. From these abstractions, he creates diaphanous veils of blue that convey a sense of movement suggesting primal forces of nature, such as wind, water, air, and fire. The orchids and lichens serve as metaphors for the history of life on earth and our consciousness. Displayed as a triptych, these paintings are meant to convey a sublime feeling for these forces and to draw viewers into a meditation on the wonder of creation.
About Los Angeles World Airports Art Program
The mission of the LAWA Art Program is to enhance and humanize the travel experience by providing diverse and memorable art experiences throughout the airport. The Art Program includes temporary exhibitions, permanent installations, and cultural performances. With an emphasis on local and regional artists, the Art Program provides access to an array of contemporary artworks that reflect and celebrate the region’s creative caliber. For additional information, please visit www.lawa.org.
About Los Angeles International Airport (LAX)
LAX is the fourth busiest airport in the world, second in the United States, and was named Skytrax’ 2017 Top 10 Most Improved Airports. LAX served more than 80.9 million passengers in 2016. LAX offers 742 daily nonstop flights to 101 cities in the U.S. and 1,280 weekly nonstop flights to 77 cities in 42 countries on 64 commercial air carriers. LAX ranks 14th in the world and fifth in the U.S. in air cargo tonnage processed, with more than 2.2 million tons of air cargo valued at over $101.4 billion. LAX handled 697,138 operations (landings and takeoffs) in 2016.
An economic study based on 2014 operations reported LAX generated 620,610 jobs in Southern California with labor income of $37.3 billion and economic output (business revenues) of more than $126.6 billion. This activity added $6.2 billion to local and state revenues and $8.7 billion in federal tax revenues. The study also reported that LAX’s ongoing capital-improvement program creates an additional 121,640 annual jobs with labor income of $7.6 billion and economic output of $20.3 billion, $966 million in state and local taxes, and $1.6 billion in federal tax revenues.
LAX is part of a system of two Southern California airports – along with Van Nuys general aviation – that are owned and operated by Los Angeles World Airports, a proprietary department of the City of Los Angeles that receives no funding from the City’s general fund.
For more information about LAX, please visit www.lawa.aero/lax or follow on Twitter @flyLAXAirport, on Facebook at www.facebook.com/LAInternationalAirport, and on YouTube at www.YouTube.com/laxairport1. Information about LAX’s ongoing multi-billion-dollar LAX Modernization Program, as well as tips and shortcuts to help navigate LAX during construction, are available at www.LAXisHappening.com.
As a covered entity under Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services, and activities. Alternative formats in large print, braille, audio, and other forms (if possible) will be provided upon request.
High-resolution images available upon request.
From left to right: Air Garden, Ball-Nogues Studio, photo by Joshua White, JW Pictures, Inc.; Elevate, Joyce Dallal, photo by Panic Studio LA; Everywhere Nowhere, Sarah Elgart, photo by Panic Studio LA
To learn more about the Art Program at LAX, click to watch “Cleared for Take Off: Public Art at LAX,” a video documentary produced by KCET for its arts and culture series Artbound.